Terms Of Service

GENERAL

As a data controller, we have a legal obligation under game regulations to process personal data from players in order to allow them to participate in games and provide them with ancillary services. ThisTerms OF Service explains what personal data we collect from players, why we collect it and how we utilise it. The website ("Game", "Website", “Company”, "We", "Us", "Our") is owned and operated by CandyClub, a company registered and established under the laws of Philippines. If you have any other questions regarding thisTerms OF Service or protection of your data, please feel free to contact us. By registering a Player Account with the Website you confirm your consent with this Terms OF Service. If you do not agree with the terms of thisTerms OF Service and do not wish to provide us with the personal information we require, please do not use this website. Please note that thisTerms OF Service constitutes an agreement between you and the Website. We may periodically make modifications to this Policy. While we will do our best to notify you of such changes, we recommend that you revisit thisTerms OF Service regularly. Your continued use of the Website and/or its services will constitute your consent to the Terms OF Service.

INFORMATION WE COLLECT

The Personal Information which we may keep and process shall include, without limitation:

  • Any of the information that you provide to us when filling in the forms on our account registration pages, as well as any other data that you further submit via the Website or email (e.g. first and last name, date of birth, email address, phone number).
  • Correspondence made with us via the Website, email, live chat or through other means of communication.
  • All Player Account transaction history, whether this takes place via the Website(s) or via other means of communication.
  • Website logins and their details, including traffic data, IP location data, browser/device data, weblogs, activity logs and other traffic information recorded in our system.
  • Documents and proofs reasonably requested by us to verify your account, to process deposits and to conduct anti-fraud checks. Such proofs may include passport scans, payment slips, bank statements, etc.
  • Survey participations or any other customer assessments that we may carry out from time to time.

HOW WE USE YOUR INFORMATIONWe process the Personal Information we collect from you in order to deliver our services. In particular, we will use your data for the following purposes:

  • Processing your bets and transactions. This includes your use of online payment systems.
  • Providing you with game and other ancillary services that you seek from our Website.
  • Rendering customer support, such as assistance with setting up and managing your account.
  • Identifying and performing the necessary verification checks.
  • Providing registered players with information about our promotional offers, or providing promotional information from our selected business partners, associates and affiliates (only if players specifically consented to receiving such marketing material).
  • Monitoring and investigating transactions for the purposes of preventing fraud, terms abuse, money laundering and other illegal or irregular game activities.
  • Conducting research and statistical analysis of aggregated data.

SECURITY OF YOUR DATA

We hereby acknowledge that in collecting and processing your Personal Information for the purposes of managing your Player Account, we are bound by strict legal provisions on the protection of personal data. Consequently, we endeavour to protect your personal information and respect your privacy in accordance with best business practices and applicable regulations. Being committed to providing secure services to players, and we will take all reasonable precautions to ensure that all the data that you have submitted to us remains safe.

COOKIE POLICY

When you visit the Website, our system automatically collects information about your visit, such as your browser, IP address, and the referring website. This collection may be done in conjunction with our platform providers and partners. We may receive from them general demographic or usage data of our Website visitors. We do not use automatically collected information to identify you personally without receiving additional consent. To collect the information in question we use cookies and similar tracking tools. Cookies are small text files that are stored on your computer or equipment when you visit our web pages. Some of the cookies are essential for the Website to operate; others improve your Website experience and help us deliver a better service. Below are the types of cookies we use and their purposes.

  • Required cookies: enable the navigation and basic functionality of the websites, e.g., access to member areas of the Website.
  • Functional cookies: allow us to analyse your website usage and your selections on the website (e.g. your session key, language, or region), so we can save these settings and offer you a more personalised experience. Most online browsers automatically accept cookies. If you prefer, it is possible to block some or all cookies, or to delete cookies that have already been set by modifying your browser settings. However, we recommend that you do not block or delete your cookies as this may restrict your use of our Website.

The system rules and conditions shall be implemented in accordance with the amendment on September 1, 2022. If you choose to sign up and log in to this website and continue to use it, you will default to your agreement to these terms and conditions, as well as any other imposed conditions.

SPECIAL NOTE

During the registration process, the user needs to ensure that the registered user has read and agreed to the "Terms OF Service" of CandyClub. If you choose continue to sign up and log in, it means the user has confirmed that the user has read, fully understood and agreed to this regulation, and The betting agreement used in the betting service between the user constituted by this rule and CandyClub. If the user does not agree to any terms in the service agreement, please do not sign up and use, and do not attempt to use or continue to use any game services or download and/or install CandyClub game software.

REGISTRATION

During the registration process, the user needs to ensure that the registered user is over 18 years old, and has read and agreed to the "Terms OF Service" of CandyClub. If you choose continue to sign up and log in, it means the user has confirmed that the user has read, fully understood and agreed to this regulation, and The betting agreement used in the betting service between the user constituted by this rule and CandyClub. If the user does not agree to any terms in the service agreement, please do not sign up and use, and do not attempt to use or continue to use any game services or download and/or install CandyClub game software.

MODIFICATION OF TERMS

We reserve the absolute right to revise, update and modify these rules and game rules (or any part there· anytime. If you continue to use this website, it will be deemed that you have accepted the modification of the relevant terms and policies.The user confirms and agrees that the user is solely responsible for reviewing the above-mentioned revisions, updates and/or modifications, and CandyClub has no obligation to notify the user of the above-mentioned revisions, updates and modifications.

CONDITIONS OF USE

The user declares and promises that all the information provided by the user during registration and membership application, including the name of the user filled in the membership application, the source of funds (including the relevant bank account number and card number), any email address or contact phone number, and personal address is true, accurate and complete in all respects.As a condition of using the game service, the user warrants and undertakes that it will not use or connect to game websites, game services, game software and/or for purposes prohibited by this term in violation of any laws applicable to users, violations of this regulation and/or purposes prohibited by this regulation/betting information. The user conducts activities in own identity and name, instead of conducting transactions on behalf of others; the user’s legal capacity is not restricted. The user is not diagnosed as a game addict, or no related problems. The user fully understands and accepts all risk issues in the use of game services, not engaged in criminal or illegal, unauthorized activities or attempts to use the user’s account opened in CandyClub to engage in the above activities. The user shall not use the game service or the user’s game account to engage in any criminal or other illegal activities required by the law, including but not limited to money laundering.

Do not upload or distribute any programs, files or data that contain viruses that have been destroyed or that may affect the operation of connected equipment, game software, game services and/or game websites. Do not use any equipment, machinery, devices, software, programs or other methods (or anything of the aforementioned natur· to interfere with or attempt to interfere with game services, connected equipment, game software, game websites, game information or game websites and/or connected equipment of the normal operation of any transaction provided. In particular, you must not attempt and use any intelligent programs or systems (including machinery, computers, software or other automated systems) to attack CandyClub, which has achieved the purpose of defrauding websites or users.